https://support.bluedotsolutions.com/hc/en-us 2025-03-20T14:31:19Z https://support.bluedotsolutions.com/hc/en-us/articles/115004490527-How-do-I-view-a-device-in-TeamViewer-from-my-computer 2018-09-12T11:56:33Z https://support.bluedotsolutions.com/hc/en-us/articles/115004650308-How-do-I-exit-Navigation-to-go-back-to-my-load 2019-02-13T15:35:02Z https://support.bluedotsolutions.com/hc/en-us/articles/115004766687-Changing-your-Account-Password 2017-03-24T12:57:59Z https://support.bluedotsolutions.com/hc/en-us/articles/115004767447-Creating-User-Accounts-for-Cyan-Web-Portal 2017-03-24T13:17:11Z https://support.bluedotsolutions.com/hc/en-us/articles/115004767787-Disable-or-Block-a-device 2017-03-24T13:24:37Z https://support.bluedotsolutions.com/hc/en-us/articles/115004936208-Disabling-Cyan-User-Accounts 2017-03-24T13:20:39Z https://support.bluedotsolutions.com/hc/en-us/articles/115004938168-Manage-Device-Application-Licenses 2017-03-24T14:33:53Z https://support.bluedotsolutions.com/hc/en-us/articles/115005635188-What-do-I-do-if-my-tablet-is-not-responding 2018-09-19T13:40:19Z https://support.bluedotsolutions.com/hc/en-us/articles/115008510508-Prevent-2D-navigation-map-from-rotating 2018-09-12T16:17:23Z https://support.bluedotsolutions.com/hc/en-us/articles/115010764088-Force-Restart-on-Samsung-Tablets 2018-09-19T13:40:18Z https://support.bluedotsolutions.com/hc/en-us/articles/115011253887-Change-ETA-and-Tablet-Clock-to-24-hour-format 2018-09-12T16:17:23Z https://support.bluedotsolutions.com/hc/en-us/articles/115011968408-Change-the-font-size-on-Android 2018-09-19T13:40:18Z https://support.bluedotsolutions.com/hc/en-us/articles/115012796848-Navigation-Voice-Guidance 2018-09-12T16:02:22Z https://support.bluedotsolutions.com/hc/en-us/articles/115013735007-Adjust-the-screen-brightness 2018-09-19T13:40:19Z https://support.bluedotsolutions.com/hc/en-us/articles/115013901168-Set-Navigation-app-to-night-mode 2019-02-07T21:01:19Z https://support.bluedotsolutions.com/hc/en-us/articles/360007494853-Configure-Advanced-Mobile-to-use-SSL 2018-07-26T14:41:17Z https://support.bluedotsolutions.com/hc/en-us/articles/360009084234-Cyan-POD-Data-Synchronization 2018-09-12T12:50:04Z https://support.bluedotsolutions.com/hc/en-us/articles/360009084874-Move-Advanced-Mobile-Databases-to-a-different-SQL-Server 2018-09-12T13:05:40Z https://support.bluedotsolutions.com/hc/en-us/articles/360009085634-EAM-Permissions-for-Advanced-Mobile-Users 2018-09-12T13:15:56Z https://support.bluedotsolutions.com/hc/en-us/articles/360009086174-Configuring-Advanced-Mobile-EAM-cab-files 2018-09-12T13:23:07Z https://support.bluedotsolutions.com/hc/en-us/articles/360009086214-Configure-Advanced-Mobile-to-use-SSL 2018-09-12T13:24:04Z https://support.bluedotsolutions.com/hc/en-us/articles/360009095214-Page-crash-when-using-Remote-Control-on-Chrome-v43 2018-09-12T16:08:01Z https://support.bluedotsolutions.com/hc/en-us/articles/360009095334-Installing-Simplicity-aka-MobiControl-on-you-Android-device 2024-02-01T09:19:00Z https://support.bluedotsolutions.com/hc/en-us/articles/360009095474-How-do-I-Remote-Control-a-Device 2018-10-31T18:33:39Z https://support.bluedotsolutions.com/hc/en-us/articles/360009097334-Sideloading-Cyan-Engine-on-Android-Devices 2018-09-12T16:59:49Z https://support.bluedotsolutions.com/hc/en-us/articles/360009099314-Creating-set-Files-for-Cyan-POD-for-Infor 2018-09-12T17:49:25Z https://support.bluedotsolutions.com/hc/en-us/articles/360009099334--Creating-Driver-Accounts-for-Cyan-POD-for-Infor 2018-09-12T22:10:44Z https://support.bluedotsolutions.com/hc/en-us/articles/360009099374-Force-Cyan-to-import-SXe-Set-files 2018-09-12T22:10:18Z https://support.bluedotsolutions.com/hc/en-us/articles/360009102834-Application-Configuration-Settings-Cyan-POD-for-Infor-Distribution-SXe 2018-09-12T19:16:24Z https://support.bluedotsolutions.com/hc/en-us/articles/360009102894-Cyan-POD-iOS-Configuration 2018-09-12T19:17:30Z https://support.bluedotsolutions.com/hc/en-us/articles/360009102934-Pairing-with-Zebra-Bluetooth-Printer 2018-09-12T19:19:09Z https://support.bluedotsolutions.com/hc/en-us/articles/360009178213-Adv-Mobile-SXe-Update-FTP-connection-information 2018-09-12T13:31:24Z https://support.bluedotsolutions.com/hc/en-us/articles/360009211153-Cyan-POD-Quick-Stop-Order-Processing 2019-02-07T17:57:17Z https://support.bluedotsolutions.com/hc/en-us/articles/360009211373-Cyan-POD-Stop-Assignment-and-Stop-Summary-Date-Filter 2018-09-12T12:58:39Z https://support.bluedotsolutions.com/hc/en-us/articles/360009211813-Removing-Advanced-Mobile-Server-Instances 2018-09-12T13:06:52Z https://support.bluedotsolutions.com/hc/en-us/articles/360009211873-Implementing-Oracle-or-SQL-EAM-Grid-Scripts 2018-11-02T12:42:38Z https://support.bluedotsolutions.com/hc/en-us/articles/360009213133-Advanced-Mobile-EAM-Adapter-reset 2018-09-12T22:10:02Z https://support.bluedotsolutions.com/hc/en-us/articles/360009213453-Apply-Adv-Mobile-Distribution-SXe-License 2018-09-12T13:32:11Z https://support.bluedotsolutions.com/hc/en-us/articles/360009224453-Simplicity-Log-in 2018-10-31T17:56:19Z https://support.bluedotsolutions.com/hc/en-us/articles/360009224473-Issues-Remote-Control-a-device-using-Chrome-v42-0-2311-90 2018-09-12T16:07:35Z https://support.bluedotsolutions.com/hc/en-us/articles/360009224533-IP-Addresses-and-Ports-to-allow-Simplicity-and-Cyan-access-through-a-firewall 2018-09-12T16:08:36Z https://support.bluedotsolutions.com/hc/en-us/articles/360009224553-Finding-Simplicity-Device-Name 2018-09-12T16:09:01Z https://support.bluedotsolutions.com/hc/en-us/articles/360009224653-Geofencing-in-Simplicity 2018-09-12T16:14:23Z https://support.bluedotsolutions.com/hc/en-us/articles/360009224833-Navigation-App-Display-directions-only-no-map 2018-09-12T16:18:33Z https://support.bluedotsolutions.com/hc/en-us/articles/360009228813-Uninstalling-the-Cyan-Engine-Android 2018-09-12T17:39:47Z https://support.bluedotsolutions.com/hc/en-us/articles/360009228873-Getting-Engine-logs-in-version-1-2-214-or-greater 2018-09-12T17:45:04Z https://support.bluedotsolutions.com/hc/en-us/articles/360009228893-Import-Blue-Dot-s-Code-Signing-Cert-to-your-PC 2018-09-12T17:44:33Z https://support.bluedotsolutions.com/hc/en-us/articles/360009229173-Enable-Return-Order-Highlighting-in-Cyan-POD-for-Infor 2018-09-12T17:51:32Z https://support.bluedotsolutions.com/hc/en-us/articles/360009229233--Manually-Assign-POD-Stops-to-Users-AKA-Drivers 2018-09-12T17:54:07Z https://support.bluedotsolutions.com/hc/en-us/articles/360009229273-Searching-for-Orders-in-Cyan-POD-for-Infor 2018-09-12T17:55:30Z https://support.bluedotsolutions.com/hc/en-us/articles/360009233533-Purchase-Cyan-Engine-for-iOS-via-Apple-VPP 2018-09-12T19:18:27Z https://support.bluedotsolutions.com/hc/en-us/articles/360009350774-Finding-Cyan-Device-Name 2018-09-18T13:18:33Z https://support.bluedotsolutions.com/hc/en-us/articles/360009416394-Configure-WiFi-on-Zebra-MC67-Windows-Mobile 2018-09-19T13:40:18Z https://support.bluedotsolutions.com/hc/en-us/articles/360009417014-Warm-Cold-boot-Windows-Mobile-Devices 2018-09-19T13:48:34Z https://support.bluedotsolutions.com/hc/en-us/articles/360009478053-Creating-User-Accounts 2018-09-18T13:07:31Z https://support.bluedotsolutions.com/hc/en-us/articles/360009540633-Connecting-WorkAbout-PRO-4-to-WiFi 2022-05-25T06:33:26Z https://support.bluedotsolutions.com/hc/en-us/articles/360009540653-Disable-Scanning-Indicator-on-EP10 2018-09-19T13:44:52Z https://support.bluedotsolutions.com/hc/en-us/articles/360009540673-Disable-Windows-Mobile-Device-Lock 2018-09-19T13:45:24Z https://support.bluedotsolutions.com/hc/en-us/articles/360009540813-Setting-Suffix-on-Motorola-TC70-75-Scan-Wedge 2018-09-19T13:46:29Z https://support.bluedotsolutions.com/hc/en-us/articles/360009540873-Upgrade-EP10-to-add-sha2-SSL-TLS-support 2018-09-19T13:47:49Z https://support.bluedotsolutions.com/hc/en-us/articles/360009643933-Create-QR-Code-labels-for-MCP-Bluetooth-adapters 2018-09-21T17:53:08Z https://support.bluedotsolutions.com/hc/en-us/articles/360009647413-Windows-Mobile-Device-Center-Installation 2023-01-23T19:11:33Z https://support.bluedotsolutions.com/hc/en-us/articles/360009647513-Troubleshoot-Windows-Mobile-Device-Center 2020-03-31T12:54:10Z https://support.bluedotsolutions.com/hc/en-us/articles/360009874613-Creating-set-Files-for-Cyan-Pickup-Delivery 2018-09-27T21:19:13Z https://support.bluedotsolutions.com/hc/en-us/articles/360009874713-Creating-Driver-Accounts-for-Cyan-Pickup-Delivery-when-using-Infor-SXe 2018-09-27T21:20:54Z https://support.bluedotsolutions.com/hc/en-us/articles/360010593693-Creating-set-Files-to-Support-the-Order-Inventory-Management-Process 2018-10-15T13:40:43Z https://support.bluedotsolutions.com/hc/en-us/articles/360011500293-How-to-change-FTP-connection-info-for-P-D-in-the-Cyan-Portal 2018-10-30T14:35:01Z https://support.bluedotsolutions.com/hc/en-us/articles/360011500373-How-to-change-FTP-connection-info-for-POD-in-the-Cyan-Portal 2018-10-30T14:34:45Z https://support.bluedotsolutions.com/hc/en-us/articles/360011555834-Known-issues-in-SXe-V11-and-Adv-Mobile-Cyan-POD-P-D 2018-11-02T13:18:41Z https://support.bluedotsolutions.com/hc/en-us/articles/360011652373-Adv-Mobile-Adapter-fails-do-to-an-inactive-EAM-Grid 2018-11-02T12:54:13Z https://support.bluedotsolutions.com/hc/en-us/articles/360013564534-Set-File-Filtering-in-P-D-and-POD 2018-12-12T21:18:57Z https://support.bluedotsolutions.com/hc/en-us/articles/360014602313-Creating-User-Driver-Accounts 2019-02-07T20:53:31Z https://support.bluedotsolutions.com/hc/en-us/articles/360014636613-Managing-User-Groups-and-Roles-in-MilesAhead-COMMAND 2018-12-20T14:29:10Z https://support.bluedotsolutions.com/hc/en-us/articles/360015495734-Configure-Auto-Tab-Enter-After-Bar-code-Scan 2022-04-11T07:50:46Z https://support.bluedotsolutions.com/hc/en-us/articles/360016192794-MilesAhead-DRIVE-Hardware-Requirements 2019-01-25T22:37:51Z https://support.bluedotsolutions.com/hc/en-us/articles/360016192854-Manage-Your-Account 2019-01-25T22:42:26Z https://support.bluedotsolutions.com/hc/en-us/articles/360016193694-Overview 2019-01-25T22:50:19Z https://support.bluedotsolutions.com/hc/en-us/articles/360016314473-Configuring-Support-Contact-Info-for-MilesAhead-DRIVE 2019-01-25T22:51:36Z https://support.bluedotsolutions.com/hc/en-us/articles/360016316334-Removing-an-older-IMS-Server-version 2019-01-29T15:11:09Z https://support.bluedotsolutions.com/hc/en-us/articles/360016317834-Creating-and-Completing-Work-Orders-WO 2019-01-29T15:42:52Z https://support.bluedotsolutions.com/hc/en-us/articles/360016318834-mp2-Barcoding-Plus-Installation-Configuration 2019-01-29T16:03:31Z https://support.bluedotsolutions.com/hc/en-us/articles/360016319074-Pocket-MP2-Plus-Installation-Configuration-Guide 2019-01-29T16:10:08Z https://support.bluedotsolutions.com/hc/en-us/articles/360016319174-Pocket-MP2-Plus-Advanced-Configuration 2019-01-29T16:10:59Z https://support.bluedotsolutions.com/hc/en-us/articles/360016439893-Installing-USG-IMS-Server 2019-01-29T15:21:39Z https://support.bluedotsolutions.com/hc/en-us/articles/360016440233-IMS-setup-on-Windows-CE 2019-01-29T15:20:51Z https://support.bluedotsolutions.com/hc/en-us/articles/360016441013-Starting-the-mp2-Mobile-Products-Server-mNow-Service 2019-01-29T15:38:03Z https://support.bluedotsolutions.com/hc/en-us/articles/360016441033-MP2-User-Setup 2020-01-06T01:47:24Z https://support.bluedotsolutions.com/hc/en-us/articles/360016441433-Upgrading-Pocket-mp2-Plus 2019-01-29T15:44:02Z https://support.bluedotsolutions.com/hc/en-us/articles/360016441453-MP2-Barcoding-Plus-Apply-transactions-from-the-device-to-live-mp2-data 2019-01-29T15:45:03Z https://support.bluedotsolutions.com/hc/en-us/articles/360016441673-Upgrading-mp2-Barcoding-Plus 2019-01-29T15:49:21Z https://support.bluedotsolutions.com/hc/en-us/articles/360016982433-How-do-I-remote-control-a-device-in-Knox 2024-02-06T11:34:34Z https://support.bluedotsolutions.com/hc/en-us/articles/360017438754-Activating-a-user-account 2019-02-07T20:49:42Z https://support.bluedotsolutions.com/hc/en-us/articles/360017583073-Granting-Licenses 2019-02-07T16:38:12Z https://support.bluedotsolutions.com/hc/en-us/articles/360017809134-Changing-Vehicle-Routing-Profile 2019-02-14T16:53:33Z https://support.bluedotsolutions.com/hc/en-us/articles/360017929773-Driver-s-Guide-to-Data-Transfer-at-Roadside-Inspection 2019-02-14T17:00:50Z https://support.bluedotsolutions.com/hc/en-us/articles/360017936533-Drive-FAQ 2019-02-21T20:31:39Z https://support.bluedotsolutions.com/hc/en-us/articles/360017947094-Adding-Wi-Fi-Settings 2019-02-22T20:08:26Z https://support.bluedotsolutions.com/hc/en-us/articles/360018089873-Deploying-applications 2019-02-22T20:08:42Z https://support.bluedotsolutions.com/hc/en-us/articles/360018777193-Activate-a-Trip-Load 2019-02-21T20:34:36Z https://support.bluedotsolutions.com/hc/en-us/articles/360020854214-Setting-Up-the-MP2-Barcoding-Plus-Client 2019-04-02T12:11:37Z https://support.bluedotsolutions.com/hc/en-us/sections/115001226808-FAQ 2019-01-28T21:47:31Z https://support.bluedotsolutions.com/hc/en-us/sections/115001440627-Web-Portal 2018-09-18T13:18:34Z https://support.bluedotsolutions.com/hc/en-us/sections/115001603027-Engine 2018-09-12T19:19:10Z https://support.bluedotsolutions.com/hc/en-us/sections/360001896034-Cyan-POD-for-Infor-SXe 2019-02-07T17:57:17Z https://support.bluedotsolutions.com/hc/en-us/sections/360001896134-Adv-Mobile-EAM 2018-11-02T12:54:13Z https://support.bluedotsolutions.com/hc/en-us/sections/360001896154-Adv-Mobile-SXe 2018-10-15T13:40:43Z https://support.bluedotsolutions.com/hc/en-us/sections/360001897694-Drive 2019-04-29T15:20:18Z https://support.bluedotsolutions.com/hc/en-us/sections/360001940113-Navigation 2019-02-14T16:53:33Z https://support.bluedotsolutions.com/hc/en-us/sections/360001940193-Command 2019-02-07T20:53:31Z https://support.bluedotsolutions.com/hc/en-us/sections/360001940213-Simplicity-MDM 2024-02-01T09:19:00Z https://support.bluedotsolutions.com/hc/en-us/sections/360001959294-Windows-Mobile-Devices 2023-01-23T19:11:33Z https://support.bluedotsolutions.com/hc/en-us/sections/360001996913-Android-Devices 2018-09-19T13:46:29Z https://support.bluedotsolutions.com/hc/en-us/sections/360002034154-Pickup-Delivery 2018-12-12T21:18:57Z https://support.bluedotsolutions.com/hc/en-us/sections/360003144314-MP2-Barcoding-Plus 2019-04-02T12:11:38Z https://support.bluedotsolutions.com/hc/en-us/sections/360003155033-MilesAhead-DRIVE-Configuration 2023-11-03T15:12:51Z https://support.bluedotsolutions.com/hc/en-us/sections/360003177853-Pocket-MP2-Plus 2020-01-06T01:47:24Z https://support.bluedotsolutions.com/hc/en-us/sections/360003177873-USG-IMS 2019-01-29T15:21:39Z https://support.bluedotsolutions.com/hc/en-us/sections/360003223193-Knox-Manage-MDM 2024-02-06T11:34:34Z https://support.bluedotsolutions.com/hc/en-us/categories/115000748388-General 2024-02-06T11:34:34Z https://support.bluedotsolutions.com/hc/en-us/categories/115000849468-Cyan 2024-02-01T09:19:00Z https://support.bluedotsolutions.com/hc/en-us/categories/360000768354-Advanced-Mobile 2018-11-02T12:54:13Z https://support.bluedotsolutions.com/hc/en-us/categories/360000859873-MilesAhead 2023-11-03T15:12:51Z https://support.bluedotsolutions.com/hc/en-us/categories/360001371554-MP2-Mobile-Products 2020-01-06T01:47:24Z